Presiding Bishop shares his vision for mission 21st annual Global Episcopal Mission Network conference In-person Retreat: Thanksgiving Trinity Retreat Center (West Cornwall, CT) Nov. 24-28 Episcopal Migration Ministries’ Virtual Prayer Vigil for World Refugee Day Facebook Live Prayer Vigil June 20 @ 7 p.m. ET Submit a Press Release Submit an Event Listing Director of Administration & Finance Atlanta, GA The Church Investment Group Commends the Taskforce on the Theology of Money on its report, The Theology of Money and Investing as Doing Theology Church Investment Group New Berrigan Book With Episcopal Roots Cascade Books Director of Music Morristown, NJ Presiding Bishop Michael Curry Priest Associate or Director of Adult Ministries Greenville, SC Comments are closed. Rector Albany, NY Canon for Family Ministry Jackson, MS Rector Collierville, TN Bishop Diocesan Springfield, IL Join the Episcopal Diocese of Texas in Celebrating the Pauli Murray Feast Online Worship Service June 27 By Lynette WilsonPosted May 18, 2016 Rector Bath, NC Curate (Associate & Priest-in-Charge) Traverse City, MI Submit a Job Listing Rector Belleville, IL This Summer’s Anti-Racism Training Online Course (Diocese of New Jersey) June 18-July 16 Seminary of the Southwest announces appointment of two new full time faculty members Seminary of the Southwest Episcopal Charities of the Diocese of New York Hires Reverend Kevin W. VanHook, II as Executive Director Episcopal Charities of the Diocese of New York AddThis Sharing ButtonsShare to PrintFriendlyPrintFriendlyShare to FacebookFacebookShare to TwitterTwitterShare to EmailEmailShare to MoreAddThis Priest-in-Charge Lebanon, OH Rector/Priest in Charge (PT) Lisbon, ME The Church Pension Fund Invests $20 Million in Impact Investment Fund Designed to Preserve Workforce Housing Communities Nationwide Church Pension Group Course Director Jerusalem, Israel Virtual Celebration of the Jerusalem Princess Basma Center Zoom Conversation June 19 @ 12 p.m. ET Associate Priest for Pastoral Care New York, NY Rector Washington, DC Inaugural Diocesan Feast Day Celebrating Juneteenth San Francisco, CA (and livestream) June 19 @ 2 p.m. PT Family Ministry Coordinator Baton Rouge, LA Featured Events Cathedral Dean Boise, ID Rector Martinsville, VA Rector Knoxville, TN Rector Shreveport, LA Rector Tampa, FL TryTank Experimental Lab and York St. John University of England Launch Survey to Study the Impact of Covid-19 on the Episcopal Church TryTank Experimental Lab Missioner for Disaster Resilience Sacramento, CA An Evening with Presiding Bishop Curry and Iconographer Kelly Latimore Episcopal Migration Ministries via Zoom June 23 @ 6 p.m. ET Featured Jobs & Calls Rector and Chaplain Eugene, OR Press Release Service Rector (FT or PT) Indian River, MI Associate Rector for Family Ministries Anchorage, AK Assistant/Associate Rector Washington, DC Associate Rector Columbus, GA [Episcopal News Service – Ponce, Puerto Rico] Presiding Bishop Michael Curry brought his message of the Jesus Movement to the 21st Global Episcopal Mission Network Conference during a May 18 keynote address.“Evangelism is just one beggar telling another beggar where to find [some] bread,” he said, offering a quote from by the Ceylonese Methodist pastor, D.T. Niles. “And so I’m just one beggar talking to other beggars about and our work of helping other beggars find some real bread.”In its largest gathering ever, more than 120 Episcopalians – including 20 young adult and adult missionaries – are gathered at the Interamerican University of Puerto Rico at Ponce for May 18-20 conference. In addition to networking, the annual conference provides an opportunity for participants to attend workshops geared toward educating and empowering them in their mission work and to worship together.“I do thank God for you, both for GEMN and those that serve as missioners and missionaries on behalf of the Episcopal Church in the context of our global community,” said Curry, at the start of his address. “The truth is that what you do and what we do matters, and how we do it matters. It matters significantly, temporally and eternally. It matters.”The largest, independent mission network in the Episcopal Church, GEMN consists of dioceses, churches, organizations and individuals committed to global mission engagement and connecting people through mission. In addition to mission conferences, GEMN provides training and education and resources for mission.Presiding Bishop Michael Curry takes questions during an afternoon question-and-answer session May 18 during the first day of the 21st annual Global Episcopal Mission Network conference underway in Ponce, Puerto Rico. Photo: Lynette Wilson/Episcopal News ServiceCurry’s reference to what the church does and how it does in the context of mission spoke to one of the biggest challenges the mission network is faced with: “promoting partnerships, accompaniment and reciprocal relationships, and trying to undo the post-colonial model [approach to mission],” said Karen Hotte, GEMN’s executive director.“What does mission look like today given the lessons learned from the past,” she added.The presiding bishop, in an afternoon question-and-answer session, talked about how the church’s approach to mission has changed, and how today’s approach resembles a more ancient approach.“This mission moment has less in common with the church of the 1950s, or the church of the high Middle Ages or the church of the post-Reformation era, less in common with those eras, and more in common with the earliest Christian movement in the Acts of the Apostles,” he said.Since his consecration in November 2015, the presiding bishop has consistently spoken about the Jesus Movement and its two components – evangelism and reconciliation – and what it means for Episcopalians and the Episcopal Church to be a part of that movement.“The Anglican way of being Christian has its origin in the way of Jesus, in the movement of Jesus, that is who we are, as Anglicans, as Episcopalians, as Christian.” said Curry in his keynote address. “We are the Jesus Movement, and when we reclaim that, oh stay with me, church, when we reclaim that, we will find ourselves in the midst of a great revolution.”But to be part of the movement also means that Episcopalians need to know Jesus of Nazareth.There’s a difference between Jesus of Nazareth, the man described in the New Testament, more specifically in the Gospels, and Jesus portrayed in modern Christian culture, he said.“When life is reoriented around Jesus of Nazareth, what the brother really taught, not just what the culture said he taught …,” said Curry. “This Jesus is a game changer who can show us the way away from the nightmare and into something close to God’s dream for all of us.”“This Jesus Movement is about some Jesus people emerging, people who actually look and sound and talk and walk like Jesus,” he said.Young Adult Service Corps missionaries James Guandique and Rachel Schnabel participate in a small group discussion during the conference’s morning session. Photo: Lynette Wilson/Episcopal News ServiceFollowing the presiding bishop’s keynote address, participants gathered in small groups to reflect on his message, and to formulate questions regarding Episcopalians’ and the church’s role in bringing about God’s mission in the world.In an afternoon question-and-answer session that followed, the Rev. Titus Presler, who has long served Edwardes College in Peshawar, Pakistan, asked the presiding bishop some of the small groups’ questions.The first question focused on how to talk about Jesus without “turning people off” and whether it was simply okay to talk about the Christian way of life rather than specifically about Jesus.Curry’s answer: Yes, Jesus has to be part of the conversation.The question brought him back to the difference between Jesus of Nazareth and the cultural Jesus.“The Jesus of the Gospels, not matter how you cut it, defines love as the core, the center, it is the be all and the end all, it is the beginning and the end, the way of love of God and love of neighbor, is the sum total of the entire spiritual and religious enterprise” he said adding that that is not what the cultural Christ is depicted as.The message of Jesus, he said, came be found in the parables of the prodigal son and of the sheep and goats as well as in the Sermon on the Mount.“That Jesus consistently calls us to a higher self and is a consistent challenge to our way of being … that Jesus is very often not simply ‘Good News’ but often ‘new news’ cause I’m not sure that that Jesus is really known, and because that Jesus isn’t really known, not really grasped and known, for us not to mention him is for him not to be in the conversation at all…“I really do believe that this Jesus of Nazareth is compelling, not for our purposes of manipulating anybody, but for our authenticity of being who we are.”— Lynette Wilson is an editor/reporter for Episcopal News Service. Youth Minister Lorton, VA Rector Hopkinsville, KY Dan Tootle says: Tags Curate Diocese of Nebraska Comments (1) Remember Holy Land Christians on Jerusalem Sunday, June 20 American Friends of the Episcopal Diocese of Jerusalem Assistant/Associate Rector Morristown, NJ Ya no son extranjeros: Un diálogo acerca de inmigración Una conversación de Zoom June 22 @ 7 p.m. ET Rector Pittsburgh, PA Assistant/Associate Priest Scottsdale, AZ May 19, 2016 at 6:45 am Another excellent news article written and photographed by Lynette Wilson. Thank you for capturing in a brief article what Bishop Curry is leading us to understand and act upon. Rector Smithfield, NC
CopyAbout this officeMarkéta CajthamlováOfficeFollowProductsWoodGlassSteel#TagsProjectsBuilt ProjectsSelected ProjectsResidential ArchitectureHousesWoodHousesBušCzech RepublicPublished on July 11, 2012Cite: “Weekend house in Buš / Markéta Cajthamlová” 11 Jul 2012. ArchDaily. Accessed 11 Jun 2021.
Photographs Year: Sri Lanka CopyHouses•Kandy, Sri Lanka Save this picture!© Ajantha Ranaweera+ 35 Share Nisala Villa / Nath Rankothge & Associates Nisala Villa / Nath Rankothge & AssociatesSave this projectSaveNisala Villa / Nath Rankothge & Associates 2014 “COPY” Area: 282 m² Area: 282 m² Year Completion year of this architecture project photographs: Ajantha RanaweeraPhotographs: Ajantha RanaweeraConstruction Management:Lal Rankothge, Nath RankothgeStructural Engineer:Sam SamarasingheCity:KandyCountry:Sri LankaMore SpecsLess SpecsSave this picture!© Ajantha RanaweeraRecommended ProductsWoodLunawoodThermowood FacadesWoodEGGERLaminatesWoodTechnowoodPergola SystemsWoodBruagBalcony BalustradesText description provided by the architects. Nisala Villa is a fusion of vernacular and contemporary, Sri Lankan and Western sensibilities. Located along the village high road in the countryside of Kandy, a UNESCO world heritage city, the villa aims to respond to the rich architectural and cultural heritage, tropical mountain landscape and climate.Save this picture!© Ajantha RanaweeraThe design is an exercise in abstraction and simplicity, inspired by Sri Lankan ‘up-country’ living and ancient kingdoms, utilising locally sourced vernacular materials and building traditions.Save this picture!© Ajantha RanaweeraMoving up the hillside and through the villa, a linear sequence of spaces and platforms unfold. There is a transition from the communal front living, dining and entertainment terrace under one generous cantilevering roof to smaller private spaces and intimate gardens connected by the central hallway.Save this picture!Floor PlanPlatforms slide underneath unifying floating timber roofs that hug and soar dramatically. The ‘platforms’ reinterpret Jorn Utzon’s essay, “Platforms and Plateaus” (Zodiac, No.10(1962):113-140). Dramatic spatial variations, environmental lighting effects, and inside-outside conditions are created by the soaring roofs, skylights, platforms and gardens. The building is fragmented, tectonic, yet a unified whole object.Save this picture!© Ajantha RanaweeraFurniture is manufactured or sourced from Sri Lanka, a combination of hand-crafted colonial and Sri Lankan antiques, and complementary contemporary pieces custom designed by Nath Rankothge.The project employs socially, economically and environmentally sustainable approaches through design, construction and operations.Save this picture!© Ajantha RanaweeraPassive design features were critical to reducing the carbon and energy footprint. The effectiveness of natural ventilation, capturing breezes, cooling perimeter gardens, high ceilings, ground level living, and thermal mass have meant that air conditioning is avoided. Natural cross ventilation is promoted through a highly ‘openable’ skin of doors and windows facing perimeter gardens, and capturing a natural cooling breeze coming down the mountain on the Northern elevation. Spaces stepping up the hill are connected by the linear hallway with high level windows and louvers promoting stack ventilation. The transparent glass elevations, high windows, and skylights permit generous natural daylight, while deep, low eaves reduce direct sun penetration. Electricity consumption is minimised using solar hot water and electricity.Save this picture!© Ajantha RanaweeraEngaging local labour, materials, and fabricators were integral to the design and construction process. Most construction materials and labour were sourced in Kandy or other parts of the island based on availability, sustainability, technical capability, and cost considerations. The limited selection of cost-effective, quality imported materials and advanced construction technologies in Sri Lanka is a consequence of a 3 decade long internal war that ended in 2009. As an adaptive response by architects practicing in Sri Lanka, the detail refinement of vernacular materials and use of available skills such as stonemasonry is defining a contemporary Sri Lankan architectural aesthetic. The Sri Lankan preference for the detached garden home typology has shaped an island-wide, dense, ‘tropical-suburban’ condition. Within this context, Nisala Villa demonstrates possibilities for accessible, appropriate, quality residential construction, during a period of rapid development generally characterised by low cost, substandard construction.Save this picture!© Ajantha RanaweeraThe boutique villa operation supports building maintenance and engages the village community. Villagers enthusiastically work with hospitality experts, develop skills, make a livelihood, engage with foreigners, and share ideas. Sensitivity to village identity and culture is paramount and the villagers are involved in decision making and implementation. Nisala Villa has become a symbol of inclusive development and culture.Save this picture!© Ajantha RanaweeraProject gallerySee allShow lessVlassides Winery / Eraclis Papachristou ArchitectsSelected ProjectsThe Oeko-Center Administrative Building / STEINMETZDEMEYERSelected Projects Share Year: ArchDaily CopyAbout this officeNath Rankothge & AssociatesOfficeFollowProductsWoodStoneConcrete#TagsProjectsBuilt ProjectsSelected ProjectsResidential ArchitectureHousesKandyHousesSri LankaPublished on March 28, 2015Cite: “Nisala Villa / Nath Rankothge & Associates” 27 Mar 2015. ArchDaily. Accessed 11 Jun 2021.
About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving. National Recycling Awards open for entries Howard Lake | 24 May 2007 | News Companies, councils and charities are invited to enter the 2007 National Recycling Awards which reward best practice in the public and private sector.Organised by Materials Recycling Week, the National Recycling Awards are open toany organisation, community group or company that is affected by recycling,plays an active part in the recycling process or is involved in the production chain of recycled products. Winners will be announced at an awards ceremony at the Telford International Centre on 14 November 2007. Advertisement AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis Tagged with: Awards Trading The closing date for entries is 24 August 2007. 16 total views, 2 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis
Tagged with: data protection Information Commissioner AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis9 161 total views, 3 views today Advertisement 162 total views, 4 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis9 Melanie May | 27 February 2018 | News New fees to fund ICO to take effect in May A new funding model to pay for the Information Commissioner’s Office will take effect on 25 May, to coincide with the introduction of the GDPR.As of 25 May, rather than the current model which sees data controllers pay a data protection registration fee, the ICO‘s new funding structure will be based on the relative risk to the data that an organisation processes.As such, the model is divided into three tiers and based on a number of factors including size, turnover and whether an organisation is a public authority or charity.For very small organisations, the fee will be no more than the £35 they currently pay, providing payment is by direct debit, which has a £5 reduction.Larger organisations will have to pay £2,900. The fee is higher because these organisations are likely to hold and process the largest volumes of data, and therefore represent a greater level of risk.Penalties for not paying fees will still exist, but these will be in the form of civil monetary penalties rather than a criminal sanction.The fees are:Tier 1 – micro organisations. Maximum turnover of £632,000 or no more than ten members of staff. Fee: £40 (or £35 if paid by direct debit)Tier 2 – SMEs. Maximum turnover of £36million or no more than 250 members of staff. Fee: £60Tier 3 – large organisations. Those not meeting the criteria of Tiers 1 or 2. Fee: £2,900The current notification fee remains in effect until 25 May. A guide to the new fee is available on the ICO site. About Melanie May Melanie May is a journalist and copywriter specialising in writing both for and about the charity and marketing services sectors since 2001. She can be reached via www.thepurplepim.com.
(Logo: Dan Lam Bao) News VietnamAsia – Pacific A former policewoman held since 5 September 2011, Ta Phong Tan was released on 19 September and immediately boarded a flight to Los Angeles for exile in the United States. In September 2012, she was sentenced to ten years in prison for criticizing corruption and human rights violations in the police and judicial system on her blog “Cong Ly v Su That” (Justice and Truth).She was greeted on arrival in Los Angeles by Nguyen Van Hai, who is better known by the blog name of Dieu Cay and who was sentenced at the same time as Tan to 13 years in prison. Like Tan, he was forced into exile in the United States when released in October 2014. He and Tan are co-founders of the Free Journalists Club.Tan has paid dearly for her commitment to free speech. Her mother took her own life by setting fire to herself outside the People’s Committee building in the southern town of Bac Lieu on 20 July 2012 in protest against Tan’s detention. Tan went on hunger strike for more than three weeks in May 2014 in protest against the mistreatment of political prisoners.Vietnam continues to be one of the world’s biggest prisons for bloggers and online information activities. Tran Anh Kim, a 66-year-old member of the Bloc 8406 pro-democracy movement and recipient of the Human Rights Watch Hellman/Hammett award in 2009, has been held in secret since his arrest yesterday in the northern province of Thai Binh. After his arrest on a charge of anti-state propaganda under article 88 of the criminal code in July 2009, he spent more than five years in prison and was not released until last January.“We are delighted to learn that Ta Phong Tan has been freed after being held for three years in deplorable conditions,” said Benjamin Ismaïl, the head of the Reporters Without Borders Asia-Pacific desk. Reporters Without Borders is relieved by blogger Ta Phong Tan’s release after three years in prison on an anti-state propaganda charge but points out that 15 other citizen-journalists are still detained in Vietnam. Help by sharing this information Three more independent reporters arrested in Vietnam Vietnam sentences journalist Tran Thi Tuyet Dieu to eight years in prison Organisation Vietnam is ranked 175th out of 180 countries in the 2015 Reporters Without Borders press freedom index. September 22, 2015 – Updated on January 20, 2016 Well-known blogger freed but 15 other citizen-journalists still held RSF laureates support jailed Vietnamese journalist Pham Doan Trang Follow the news on Vietnam April 22, 2021 Find out more to go further “At the same time, we would also like to point out that 15 bloggers and citizen-journalists are still in Vietnamese jails for exercising their right to provide their fellow citizens and the rest of the world with information, including information about the state of human rights in Vietnam. We again call on the authorities to release all of them.”As legal grounds for jailing dissidents, the Vietnamese authorities have recourse to an arsenal of arbitrary laws with systematically vague wording such as article 258 of the criminal code, under which “abusing democratic freedoms” is punishable by imprisonment.Police violence against bloggers is also particularly worrying, especially as the authorities often enlist members of the criminal underworld to carry out these acts of violence. The choice of targets and the brutality used indicate that the regime is taking an increasingly harder line with dissent.Reporters Without Borders published a damning report entitled “Programmed death of freedom of information” in September 2013. The jailing of citizen-journalists and bloggers continued in 2014.Reporters Without Borders calls for the release of the 15 citizen-journalists still detained in Vietnam:- Held since 12 February 2015: Pham Minh Vu – Blogger – Held since 27 December 2014: Nguyen Ngoc Gia (Nguyen Dinh Ngoc) – Blogger- Held since 5 May 2014: Nguyen Huu Vinh – Ba Sam- Held since 5 May 2014: Nguyen Thi Minh Thuy- Held since 11 February 2014: Bui Thi Minh Hang- Held since 11 September 2013: Ngo Hao – Online activist- Held since 19 October 2012: Dinh Nguyen Kha – Blogger- Held since 1 December 2011: Le Thanh Tung- Held since 19 September 2011: Tran Vu Anh Binh – Online activist- Held since 30 July 2011: Dang Xuan Dieu – Vietnam Redemptorist News- Held since 30 July 2011: Ho Duc Hoa – Vietnam Redemptorist News- Held since 25 July 2011: Nguyen Van Ly- Held since 28 April 2011: Nguyen Cong Chinh – Preacher, online activist- Held since April 2011: Nguyen Ngoc Cuong- Held since 7 July 2010: Tran Huynh Duy ThucIn July 2013, Reporters Without Borders launched a petition for the release of bloggers held by the Vietnamese authorities. Some of them have since been freed but the fight continues.Sign the petition by clicking here. News April 27, 2021 Find out more VietnamAsia – Pacific News RSF_en News Receive email alerts April 7, 2021 Find out more
News Help by sharing this information BulgariaEurope – Central Asia Protecting journalists CorruptionOrganized crimeWomenViolence Bulgaria: RSF condemns refusal to investigate reporter’s violent arrest Reporters Without Borders demands a full investigation into the horrificmurder of Bulgarian television journalist Viktoria Marinova and calls for hercolleagues to be given protection. Follow the news on Bulgaria Marinova, 30, who presented a current affairs programme on the TVN television station, was brutally murdered in broad daylight on Saturday in the northern city of Ruse. The regional prosecutor Georgy Georgiev told a news conference on Sunday that the body of the journalist, who had been trying to boost the station’s investigative coverage, was found in a park in the city. Investigators are looking for clues in both her personal and professional life. October 8, 2018 RSF calls for protection for murdered Bulgarian journalist’s colleagues Receive email alerts Viktoria Marinova/ Youtube News Marinova is the third journalist and the second woman to be murdered in an EU country in less that a year. Daphne Caruana Galizia was killed in October 2017 when a bomb exploded under her car and investigative reporter Ján Kuciak was murdered in Slovakia in February this year. “RSF urges the authorities to carry out a serious and thorough investigation to find the perpetrators of this heinous murder,” said RSF secretary-general Christophe Deloire. “We call for police protection to be provided for the TVN journalists who worked with Viktoria Marinova on the same sensitive report, pending the outcome of the investigation.” March 10, 2021 Find out more February 11, 2021 Find out more News RSF noted in a report published in July this year that investigative journalists are often subject to various types of pressure: from warnings, intimidation, “Sicilian” messages and defamatory campaigns to physical assaults on them and their property. There have been attempted murders, beatings, cars being set on fire or blown up. Marinova’s last report was based on an in-depth story by investigative journalists of the Bivol website on large-scale fraud linked to the misuse of European Union funds. After the subject was first reported three weeks ago, RSF expressed concern at threats received by the Bivol journalists and called for their safety to be guaranteed. RSF_en BulgariaEurope – Central Asia Protecting journalists CorruptionOrganized crimeWomenViolence RSF and 60 other organisations call for an EU anti-SLAPP directive In the World Press Freedom Index compiled by RSF, Bulgaria’s ranking has fallen from year to year and now stands at 1111th of 180 countries, the lowest of any EU country. to go further Bulgaria’s general election: RSF publishes 10 proposals to rescue press freedom Organisation News “This murder was committed just a few days after Viktoria Marinova’s sensitive report was broadcast,” said Atanas Tchobanov, co-founder of the Bivol website. “We salute the courage of this journalist, the only one who was brave enough to speak out about the EU funds fraud in a report of this type on the airwaves.” December 2, 2020 Find out more
Data Provider Black Knight to Acquire Top of Mind 2 days ago Demand Propels Home Prices Upward 2 days ago Servicers Navigate the Post-Pandemic World 2 days ago Customers Servicing 2019-08-02 Seth Welborn Seth Welborn is a Reporter for DS News and MReport. A graduate of Harding University, he has covered numerous topics across the real estate and default servicing industries. Additionally, he has written B2B marketing copy for Dallas-based companies such as AT&T. An East Texas Native, he also works part-time as a photographer. Servicers Navigate the Post-Pandemic World 2 days ago Data Provider Black Knight to Acquire Top of Mind 2 days ago Share Save Related Articles The Week Ahead: Nearing the Forbearance Exit 2 days ago Governmental Measures Target Expanded Access to Affordable Housing 2 days ago The Best Markets For Residential Property Investors 2 days ago Tagged with: Customers Servicing in Daily Dose, Featured, Market Studies, News August 2, 2019 848 Views Due to their nature, most mortgage servicers are not selected by their customers, and as a result, some of the lowest customer satisfaction and Net Promoter Scores (NPS) of any industry group studied by J.D. Power. According to J.D. Power, the industry average for overall satisfaction with mortgage servicers is 777 as of 2019, just below life insurance (779) and just above health plans (712) at the bottom of the industries studied by J.D. Power.”Mortgage servicers are really missing an opportunity to build the kind of goodwill with their customers that has proven to translate directly to increased advocacy and repeat business,” said John Cabell, Director of Wealth and Lending Intelligence at J.D. Power. “The industry’s laser focus on lowering costs, managing regulatory compliance and minimizing delinquencies has come at the expense of customer experience. It is negatively affecting customer trust in their brands.”The average NPS for primary mortgage servicers is 16, one of the lowest of any industry studied by J.D. Power. J.D. Power’s study found that around 70% of customers do not have complete trust in their primary mortgage servicer, leading to the lowest customer satisfaction and NPS scores. However, the study notes that for the 30% of customers who “completely trust” their mortgage servicer, customer satisfaction scores average 256 points higher, NPS is 69 points higher and customers are three times more likely to reuse the company for the purchase of a new home.Customers who were transferred reported the lowest satisfaction, J.D. Power reports. Around 54% of first-time home buyers say they are confused, angry or irritated when transferred.“This phenomenon spotlights the unique communications and customer experience challenges mortgage servicers still need to address with transferred customers,” J.D. Power notes.The survey names Quicken Loans as the highest-ranked mortgage servicer for the sixth consecutive year, with a score of 878. Regions Mortgage (848) ranks second and Guild Mortgage (828) ranks third. Governmental Measures Target Expanded Access to Affordable Housing 2 days ago About Author: Seth Welborn Previous: What Does the Jobs Report Mean for Housing? Next: Repositioning Skills in a Changing REO Environment Sign up for DS News Daily Home / Daily Dose / Building Trust in Servicing Building Trust in Servicing Demand Propels Home Prices Upward 2 days ago Print This Post The Best Markets For Residential Property Investors 2 days ago Subscribe
However, Dr. Paola Mattei, Fellow of St Anthony’s College, told Cherwell, “It is unfortunate that such decision to name a new facility after a distinguished Oxford alumna should have been highly politicised.” Jonathan Martindale, Secretary of the Hayek Society, commented, “One would hope that Oxford academics do not view the average well-informed observer as so unintelligent as to presume that acknowledging an individual widely considered to be the greatest British post-war prime-minister is to give the impression of universal academic support for her policies.”Similarly, Alexander Rankine, Secretary of the Oxford PPE Society, said, “Thatcher is one of Oxford’s greatest modern alumni and to not commemorate her is to ignore the major role she has played in the development of our country and Oxford’s role in turn in shaping her.”There has been some agreement on recognising the considerable achievements of Margaret Thatcher, regardless of political partisanship. Dr Mattei also emphasised, “Baroness Thatcher dedicated her lifetime to public service, and I am sure even her most ferocious enemies would be able to accept this.Why not respect those Oxford alumni who have left the University with a firm commitment to make a social impact with their actions in the world?”Despite this, there remains concern that naming a new Saïd building after Mrs Thatcher casts a uniform judgment on the Baroness’s policies and legacy. Mark Smyth, Treasurer of the Liberal Democrats, said, “I don’t see how naming a building after her is condoning the policies of her government or this one. “I see the measure as remembering Thatcher as a person of great influence who studied here. Whether that influence was positive or not is beside the point.”The decision to name the building the Thatcher Business Education Centre comes following the famous decision of congress in 1985 not to award Thatcher an honorary Oxford degree due to her cuts to education. She became the first Oxford educated Prime Minister since the Second World War to be refused the honour. A new Saïd Business School extension, opened by the Prince of Wales in February 2013, is now to be named after former Prime Minister Margaret Thatcher.Wafic Saïd, who asked for the new building to be named after Britain’s only female prime minister, paid £15 million towards the extension. It has now been dubbed the Thatcher Business Education Centre.There are plans for an event to be held in the future to mark the occasion and officially name the building, but the decision has proved controversial.A statement from the Saïd Business School said, “The naming reflects the wish of the principal benefactor of the School, Mr Wafic Saïd, who was a long-time admirer of Margaret Thatcher. This wish was put before the appropriate university committees and has now been approved.”In February 2012, when Saïd expressed his hope that the building would be named after the late Mrs Thatcher, some Oxford academics suggested she was an inappropriate figure to honour, a sentiment echoed by a number of current students. Third year History and Politics student Joe Collin said, “it is unbelievably ironic given Thatcher’s own lamentable disdain for the funding of university education. It is to Thatcher that we owe the vicious ideology of free-market liberalism that has reduced students to consumers and halted social mobility, preventing so many students from actually going to university in the first place.“Think how many communities around the country would be alienated by Oxford university if they name a section of the university after a woman who tore the soul out of so many northern areas in the 1980s.”Dan Turner, Co-Chair Elect of the Oxford University Labour Club, said, “Margaret Thatcher’s legacy is still incredibly divisive amongst students and academics. That a politician who destroyed the lives and communities of so many ordinary people in Britain can be considered an inspiration to business students will be, to many of them, insulting.”